Your primary source of retirement information is the Benefits Handbook. Each handbook is system specific, easy to read, with sample calculations and a glossary of terms.
Retirement Benefit Specialists are employees of the Maryland State Retirement Agency committed to assisting you in understanding your retirement benefits via phones, one-on-one counseling, correspondence and seminars. Specialists are able to help you understand your benefits and option selections for all retirement and pension systems, types of retirement and survivor benefits.
Specialists can explain or replace your annual Personal Statement of Benefits (PSB), confirm your information on file such as enrollment date, address, service credit and retirement eligibility, and explain a recent estimate or service credit purchase invoice.
If you need more personal attention, you should schedule an appointment to meet with a benefits specialist in our office. While we do accept walk-in appointments, we can give you much more efficient service if we know you're coming.
Our hours are from 9 a.m. to 4 p.m., Monday through Friday. To schedule an appointment, call our main phone line and choose option 4 from the voice menu.
Retirement Specialists travel from September to May across the State to answer questions and provide benefit information. You must have an appointment to meet with a specialist at a regional site. For dates and locations near you, please view our most recent schedule, or call our main phone line.
Write a Letter or E-mail
Our retirement specialists will respond in writing to your written correspondence about more complicated retirement questions. Please note our specialists will not provide specific account information by e-mail.
When you write, please be very specific about what information you need, including copies of any related documents. Donâ€™t forget to identify yourself by your full name, mailing address, and identification number listed on your PSB or the last four digits of your Social Security number. Also, provide a daytime telephone number in case we need to contact you for further clarification.
Send your email to Member Services and General Information or letter addressed to our correspondence unit to our agency address.
We highly recommend our pre-retirement seminar if you're within eight years of retirement. Due to limited space, enrollment is on a first-come, first-served basis. Please download a registration form on this site.
Retirement Coordinators are not employees or agents of the Maryland State Retirement Agency, and therefore are not authorized to provide specific benefit information.
A Retirement Coordinator is a person your employer designated to serve as a liaison between your employer and the Agency.
They provide the Retirement Agency with information only available at your employing agency such as your work history, salary and unused sick leave balance. Coordinators can provide you with Retirement Agency literature about your retirement benefits and the necessary retirement forms needed to enroll, purchase or transfer service credit, retire, or update your retirement account. If you do not already know the name of your coordinator, please contact your personnel office to find out.
Members and retirees should call the Retirement Agency to speak to a Retirement Benefit Specialist when they have specific retirement benefit questions or need assistance.